Customer Service Center

Returns & Exchanges

Download Return / Repair Authorization Form

A large number of our products come with our Lifetime Warranty and Try It Free, Two Week Guarantee. Once you receive your holster you have two weeks to try it out.

If for any reason you are not completely satisfied simply return it and we will refund the purchase price of the holster. Shipping charges are not refunded. If the holster should ever fail under normal use, we will repair or replace it as long as you own it.

Please be aware that previous custom work cannot be replaced when performing a repair.

When sending in a repair or return please note that it will take 2 to 4 days to enter it into the system. Once entered into our system you will be notified by email letting you know the process has begun (refunds will not be notified until the refund is completed or more information is needed). The return or exchange then will take an additional 2 weeks to process through production to repair or replace your item. CrossBreed Holsters prides ourselves in making the best holsters and accessories in the industry and if for any reason you are not satisfied please call or email customer service and we will strive to exceed your expectations. For CrossBreed Holsters firmly believes that our customers are the best there is and we’ll do whatever we can to make your purchasing experience the best in the industry.

To request a return or repair please download and print the form. Then send your item(s) back to us along with the completed form to:

CrossBreed Holsters 4596 W. Junction St. Springfield, Missouri 65802

If you have questions regarding the return/repair process please contact customer service.