to complete the Return Authorization form. Then mail your item(s) back to us at:
6955 W Carnahan
Springfield, MO 65802
Lifetime warranty applies to most products.
Simply complete the form above and ship your item back to us. Upon receiving your item, we will inspect and either repair or replace it under the product warranty guarantee.
Two-Week-Try-It-Free applies to most products.
When you receive your item, this begins your two week trial period. If you are not 100% satisfied with your order for any reason, you may return it to us during this time frame for an exchange or refund of the purchase price (less shipping). Once the two week trial is over, the sale is final and no returns or free exchanges will be accepted.
All of our products except the following carry our lifetime warranty and two week trial period:
Ares Aegis Belt - No warranty, no trial period or returns
Modular Belly Band - The band itself is not under warranty, but the holster is covered under the lifetime warranty
Ankle Holsters - The ankle holsters do not carry the lifetime warranty.
Gun Belt, Western Belt, Instructor Belt- Do not carry lifetime warranty. Please see the belt item description or the belt sizing info in FAQs for belt return and resizing information.
***If you purchased your item from a CrossBreed Authorized Dealer, please refer to the Authorized Dealer warranty and return information at the bottom of the FAQ page***
***the customer is responsible for return shipping on any exchanges, returns, refunds or repairs.***
**All orders sent back to us without either completing the form or including contact information in the package will be sent back to the customer without being repaired **